Latch Arm White (4000) is rated
4.0 out of
Rated 5 out of
They Fixed My Error!!I bought some replacement arms for my juicer. When they arrived they didn't seem to fit. Reviewing my order and reading some of the other reviews there, I realized that some improvements had been made to my model juicer and I needed the 'old' style arms.
I made a call to customer service (answered on the second ring) and explained my error. They said that they totally understand what happened and they would ship out the correct arms from their office (no charge) and I didn't even need to send them back the arms they shipped me. If there is better customer service out there, I sure haven't experienced it. Great job Omega!!!
Date published: 2016-10-21
Rated 4 out of
Doesn't fit my older model 4000 juicerI bought this based on the model number, but it appears that the juicer went through some changes over the years and the new latches are longer and curve over on the top more than the ones on mine. So if you have had your 4000 for some time take a close look at the picture to see if yours is the same!
Date published: 2016-02-26
Rated 2 out of
Didn't Fit, Shipping outrageousBought this for my OMEGA 4000. Arm was too short. I was able to rig it up with the fittings from the broken part (the one which I was replacing) and so is working fine at present, but I'm not sure how the arm got 2" shorter ... I must have a really old model?
IN any case, now that I figured out how to rig it, it works fine.
Frustrating, though, that the shipping charge for my $6 part was $9 -- one and a half the cost of the part!! Would have chosen a different (read: much less expensive) shipping method had I been given the choice.